Privacy & Cookie Policy | SHER®

Privacy & Cookie Policy

We respect and protect the privacy rights of our visitors, customers and any person in contact with SHER. We have adopted a privacy policy that guides how we collect, use, transfer and store information that you provide to us or that we collect about you when you interact with SHER. The following information is provided by SHER to show how we comply with applicable rules and regulations, to keep you fully informed of your rights and how you can enforce them. By visiting www.sheractive.com, you accept and consent to the practices described in this Privacy Policy and the Terms and Conditions.

1. GENERAL INFORMATION

This policy covers integrity and marketing, (“Privacy Policy”) and explains how SHER S.r.l. , Via Weggenstein 37, 39100 Bolzano, Italy with email contact@sheractive.com(“SHER”, “we”, “us”) collect, use, transfer and store personal data of website visitors, customers and any person in contact with SHER.

This privacy policy applies when you are in contact with SHER you are close to a purchase, make a purchase or communicate in any other way with SHER.

SHER Srl may change this policy at any time by keeping this page updated. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 8 March 2022.

Information about your personal data

This Privacy Policy relates to your data, devices and interaction with our Services. “Personal Data” is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes your full name, email address, date of birth, telephone number, order history and billing and shipping address.
How we collect personal information

SHER Srl collects, uses, discloses and processes Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business; for advertising and marketing.
How we collect and use Personal Data

We collect your Personal Data in a variety of ways, including when you register for an account, when you place an order, when you sign up for promotional materials when you participate in activities, offers or special programs, when you engage with our online communities or advertisements, and when you connect with us through social media.

How we disclose personal information

We may disclose your personal information in the following ways:
To affiliates and partners, e.g. for a co-sponsored event
To service providers and suppliers, e.g. delivery of your order
For advertising and marketing e.g. email (only if you have signed up)
For legal compliance, law enforcement and public safety purposes e.g. fraud prevention

Cookies: how we use them

A cookie is a small file that requires permission to be placed on your computer’s hard drive. Once accepted, the file is added and the cookie allows us to analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or information about you, except for the data you choose to share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Legal basis for processing: consent

In some cases, we will ask for your consent to process your personal data. You may indicate your consent in a number of ways, including by checking a box (or equivalent action) to indicate your consent when you (i) provide us with your Personal Data through our Services or a form (including registration for Promotions); or (ii) register or create an account with us.

Managing preferences and withdrawing consent

You can choose to restrict the collection or use of your personal information in the following ways: each time you are asked to complete a form on the website, look for the box you can tick to indicate that you want the information to be used by SHER to contact you for marketing purposes. If you have previously agreed to us using your personal information for marketing purposes, you can change your mind at any time by writing to us, sending us an email or clicking the unsubscribe button. You can request details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold about you, please write to us. If you believe that any information we hold on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

In order to facilitate OPT-OUT we have compiled the most important information on how to do this below.

How to manage subscriptions from SHER emails
Go to the last email you received from us, go to the bottom of the email and click “unsubscribe” to unsubscribe from all SHER email communications Please note that this means you may lose important information.

How to manage and opt out of Google Analytics site monitoring:
You can opt out of all Google Analytics site tracking, including other sites that use Google Analytics via this link (https://tools.google.com/dlpage/gaoptout). You can find out more about Google Analytics and the protection of your data at this link https://support.google.com/analytics/answer/6004245.

Data retention

We will retain your Personal Data for as long as you maintain an account. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems. We will delete your personal data on request

Security

We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of personal data and against destruction, loss, alteration, unauthorised disclosure of or access to personal data. Please note, however, that we cannot completely eliminate the security risks associated with the storage and transmission of personal data.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Children

We do not knowingly collect personal information online from children under the age of 16. If you become aware that a child has provided us with personal data without parental consent, please contact us via our support team. Personal data without parental consent, we will take the necessary steps to remove the data and delete the child’s account.

How to contact us

If you have any questions, comments or concerns about how we process your personal data, you can contact us via our support team or write to us at:
SHER srl
Via Alessandro Volta 13,
39100 Bolzano
ITALY
VAT: IT 03053300210
or
contact@sheractive.com

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